Solution Adoption Institute© — Privacy Policy

Welcome to the Solution Adoption Institute© (“SAI,” “we,” “our,” or “us”). By accessing or using our website, tools, assessments, resources, or community spaces, you (“you,” “your,” “member,” “visitor”) agree to the Privacy Policy outlined below. If you do not agree, please discontinue use of our services.

1. What We Collect

  • Basic contact details (e.g., name, email) when you join, subscribe, or contact us.

  • Membership and payment details (processed securely by third-party providers; we do not store your card numbers).

  • Self-assessment or survey responses you choose to provide.

  • Website usage data (cookies, analytics, standard logs).

2. How We Use Your Information

  • To provide access to memberships, assessments, and resources.

  • To send newsletters, updates, and invitations (you may opt out anytime).

  • To improve our website, services, and community experience.

  • To meet legal, security, or regulatory requirements.\\

3. Data Storage & Security

  • Data is stored securely using reputable third-party platforms (e.g., Squarespace, Stripe, Airtable, email services).

  • We apply reasonable safeguards to protect your information, but no online system is 100% secure.

  • Access is restricted to authorised SAI employees. Volunteers and Chapter Leads do not have access to membership or assessment data.

4. Sharing & Third Parties

  • We do not sell your personal data.

  • Limited sharing may occur with trusted service providers (e.g., payment processors, email systems) strictly for operating our services.

  • We may disclose information if legally required.

5. Your Choices & Rights

  • You can unsubscribe from communications at any time.

  • You may request access, correction, or deletion of your personal information by contacting us at hello@solutionadoptioninstitute.com.

6. International Access

  • Our services are global, but data is primarily stored in Australia or with providers who comply with international data protection standards.

7. Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

    Last Updated: 25th September 2025

8. DPR & International Data Rights

  • If you are located in the European Union, United Kingdom, or other regions with data protection laws, you have specific rights under the General Data Protection Regulation (GDPR) and similar laws. These include the right to access, correct, or delete your personal data, and to restrict or object to certain processing activities. Requests can be made by contacting us at hello@solutionadoptioninstitute.com